Previous incidents

May 2025
May 05, 2025
1 incident

Increased latencies and timeouts on the Balances API

Degraded

Resolved May 06 at 09:43am CEST

This issue was resolved on 9:00pm UTC last night.

2 previous updates

May 01, 2025
1 incident

Sonic is lagging behind by 2 hours

Degraded

Resolved May 01 at 08:50pm CEST

Sonic has caught up and this is now resolved

1 previous update

April 2025
Apr 28, 2025
1 incident

Sei (EVM) is lagging behind

Degraded

Resolved Apr 29 at 01:05pm CEST

We've fixed the issue and Sei is up to date again

1 previous update

Apr 22, 2025
1 incident

Scroll base tables lagging behind

Degraded

Updated Apr 23 at 01:30pm CEST

Mitigated with only traces missing for one block now

1 previous update

March 2025
Mar 14, 2025
1 incident

Degraded performance when running queries on medium and large tiers

Degraded

Resolved Mar 14 at 03:12pm CET

We have found the root cause of the degraded performance was related to a Solana dataset, but affecting all queries on the medium and large tiers. The issue is now fixed and performance is back to normal.

2 previous updates

Mar 13, 2025
1 incident

Missing 1.4% of contract creation traces for the Abstract chain

Degraded

Created Mar 13 at 03:46pm CET

We have identified an issue affecting our abstract.creation_traces table. Approximately 1.4% of contract creation traces for the abstract chain are currently missing. Our team is actively investigating the root cause and working towards a resolution.

Mar 03, 2025
1 incident

Query executions and query results intermittently failing

Degraded

Resolved Mar 03 at 11:25am CET

The team has now confirmed that the fix resolved this issue. We apologise for the inconvenience caused.

2 previous updates